Privacy and cookie policy
Privacy Policy
UNISOLAR is a group of companies operating in Romania, Lithuania, Moldova, and Ukraine, providing comprehensive turnkey solutions for solar energy projects. This includes sourcing equipment from official manufacturers, designing, constructing, and installing solar power plants, as well as offering commissioning and warranty services. Each entity within the group operates in compliance with local regulations while adhering to a unified governance framework.[1]
At UNISOLAR, accessible at https://www.UNISOLAR.energy/, we prioritize the privacy and protection of your personal data. This Privacy Policy is designed to inform you about how we collect, use, and protect the information you share with us when visiting our website.
We are committed to being transparent about our practices and ensuring that your experience with us is safe and secure. This Privacy Policy applies exclusively to our online activities and is relevant to visitors of our website who share or collect information on https://www.UNISOLAR.energy/. It does not apply to data collected offline or through any channels other than this website.
This document contains the following types of information:
- What Data Do We Collect?
- How Do We Collect Your Data?
- How Will We Use Your Data?
- How Do We Store Your Data?
- Marketing
- What Are Your Data Protection Rights?
- What Are Cookies?
- How Do We Use Cookies?
- How to Manage Your Cookies?
- How Do We Use Log Files?
- Privacy Policies of Other Companies
- Changes to Our Privacy Policy
- How to Contact Us?
- How to Contact the Appropriate Authorities?
What Data Do We Collect?[2]
UNISOLAR collects the following data:
- Your name
- Email address
- Phone number
- Contents of your message
How Do We Collect Your Data?
In accordance with the EU General Data Protection Regulation, we ensure that the collection and processing of your personal data is done in a lawful, fair, and transparent manner.[3]
The data we collect is provided directly by you with your consent.[4] Specifically, we gather personal data when you:
- Voluntarily complete the sections of the “Remaining Questions?” message board on our website.
- Browse or interact with our website, during which certain information is automatically collected through cookies stored in your browser.
Please keep in mind that you can withdraw your consent at any time. This right, however, will not affect the lawfulness of the processing that was done prior to your withdrawal.[5]
How Will We Use Your Data?[6]
UNISOLAR collects your data to:
- Process your requests for information about our services.
- Provide you with relevant updates, special offers, and promotions on products and services that may interest you.
- Operate, maintain, and enhance the functionality of our website.
- Improve your browsing experience by personalizing content and optimizing website performance.
- Analyze website traffic and user behavior to better understand how our website is used.
- Develop and refine new products, services, features, and functionalities.
- Communicate with you directly or through our partners for customer support, service updates, and marketing purposes.
- Send you important notifications and emails.
- Detect, prevent, and address fraudulent activity.
How Do We Store Your Data?
User data is sent to a designated email address after a form is submitted on our website. This information is then integrated into our company’s Customer Relationship Management (CRM) system, a tool used to store, track, and manage customer interactions efficiently.
All submitted requests are reviewed. If the lead becomes a client, their data is stored indefinitely. If the lead declines our services or does not meet the criteria for becoming a client, their data is categorized as “non-client” and will be deleted after one month.[7]
Marketing
UNISOLAR may send you information about our products and services tnerthat we believe may be of interest to you. We use SendPulse to distribute our marketing emails after you provide your contact details.
You also have the right to stop UNISOLAR from contacting you for marketing purposes. Therefore, even if you have agreed to receive marketing communications, you can opt-out at any time by marking our emails as spam at any time.[8]
What Are Your Data Protection Rights?[9]
UNISOLAR would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request UNISOLAR for copies of your personal data. We may charge a small fee for this service.[10]
- The right to rectification: You may have the right to request that UNISOLAR correct any information you believe is inaccurate. You may also have the right to request UNISOLAR to complete information you believe is incomplete.[11]
- The right to erasure: You have the right to request that UNISOLAR erase your personal data, under certain conditions.[12]
- The right to restrict processing: You have the right to request UNISOLAR to restrict the processing of your personal data, under certain conditions.[13]
- The right to object to processing: You have the right to object to UNISOLAR’s processing of your data, under certain conditions.[14]
- The right to data portability: You have the right to request that UNISOLAR transfer the data that we have collected to another organization, or directly to you, under certain conditions.[15]
If you would like to exercise any of these rights, please contact us:
- Via our email: info@UNISOLAR.com.ua
- Via our phone numbers: +373 68 690 700 (MD), +380 63 659 47 78 (UA), +370 616 08272 (LTU)
We will get back to you within one month following your request.[16]
What Are Cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit https://allaboutcookies.org/what-is-a-cookie
How Do We Use Cookies?
Our website does not actively collect or enforce the use of cookies. However, standard browser cookies may store a record of visited web pages as part of the browser’s default functionality. These cookies, which are automatically stored, help track browsing history but are not used by us for any specific purpose. By default, most browsers automatically delete stored cookies after 30 days.
How To Manage Cookies?
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
How Do We Use Log Files?
UNISOLAR follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Privacy Policies of Other Websites
UNISOLAR’s website contains links to other websites. This Privacy Policy applies to our website only, so if you click on a link to another company’s website, you should read their privacy policy.
Changes to Our Privacy Policy
UNISOLAR keeps its Privacy Policy under regular review and places any updates on this webpage. This Privacy Policy was last updated on 01/02/2025.
How to Contact Us
If you have any questions about UNISOLAR’s Privacy Policy and/or the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us via:
- Email: info@UNISOLAR.com.ua
- Phone: +373 68 690 700 (MD), +380 63 659 47 78 (UA), +370 616 08272 (LTU)
How to Contact the Appropriate Authority[17]
Should you wish to report a complaint or if you feel that UNISOLAR has not addressed your concern in a satisfactory manner, you may contact any of the following authorities:
- Ukraine: Ukrainian Parliament Commissioner on Human Rights (https://ombudsman.gov.ua/en/informaciya-pro-pidrozdil-zpd)
- Republic of Moldova: The National Center for the Protection of Personal Data (Center) of the Republic of Moldova (https://datepersonale.md/en/)
- Lithuania: State Data Protection Inspectorate of Lithuania (https://vdai.lrv.lt/en/)
[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) [2016] L119/1, art 13.1(a)-(b).
[2] ibid, art 15.1(b).
[3] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) [2016] L119/1, art 5.1(a).
[4] ibid, art 6.1(a).
[5] ibid, art 13.2(c).
[6] ibid, art 13.1(c).
[7] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) [2016] L119/1, art 13.2(a).
[8] ibid, art 13.2(c).
[9] ibid, art 13.2(b).
[10] ibid, art 15.
[11] ibid, art 16.
[12] ibid, art 17.
[13] ibid, art 18.
[14] ibid, art 21.
[15] ibid, art 20.
[16] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) [2016] L119/1, art 12.3.
[17] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) [2016] L119/1, art 13.2(d).
